Mercari item arrived damaged.

It's $3 stickers with $0.60 shipping. 463 upvotes · 156 comments. r/Mercari.This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.The 30 days is for packages that have already been scanned. Mercari's policy is to wait 30 days from the last scan to deem it lost. In this case, when items don't even get the acceptance scan, because of bum or no tracking, buyers can cancel after 7 days of no updates on the tracking.FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...Item damaged in transit, help! As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... protection by stating that the item was packaged well and showing all the protection you shipped it with in their damage claim ...

Buyer returned item damaged and claimed wrong size - Mercari sides with them lol. I had recently sold an underwear set that came with 3 different pairs, all securely attached to a hanger, tags everything on it brand new. Buyer asks about discounting the price in the DM and we come to an agreement and it's sold.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.

Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On ... Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Mercari goes off of what the shipping company scans in, and shipping companies are notorious for not scanning packages. Notorious to the point you can have an item delivered and the delivery scan is the only scan through out the entire trip. Also, the seller was responsive to you, that in itself is a good sign. They could have completely ...Mercari support keep getting worst with claims. Just had someone request return and he return it used, damage and in a used trash bag with no kind of protection. My item was brand new but I end up with a damage item that look like it got abuse by a 2 year old kid.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer claims $800 item is damaged SELLING My buyer is requesting a refund of a coat because it was wet and the package was wet. The postal service said it was delivered 2 days before she decided to request a refund. My theory is she left it ...

5 days ago · Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...

To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...

The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product’s correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should’ve been either wrapped in plastic or shipped in a plastic envelope.I bought an item off mercari and it was supposed to arrive last Tuesday so as of today it's a full week late, it's not my first time buying but it is the first time this has happened usually they arrive a day earlier, the last update I got was on the 11th item was expected on the 12th and it's now the 20th and it just says processed through usps facility but this was days ago, and funny ...Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it’s back on sale.Go to the order and find the option to contact Mercari about it. Look to see if there's an option to say an item is missing and explain the situation. I haven't done this myself so I'm not sure what the options are presented as, but I've read some posts on here about buyers being able to get Mercari to wait until the seller ships out the rest ...Mercari approved the buyer's return request, so Mercari gave me $200 under their shipping protection guidelines. However, I still lost $190 on this transaction, so I'm going to file a claim with UPS. The buyer provided me with the pictures of the damaged package that I will use in my UPS claim.The item itself wasn’t damaged but the top of the item’s box was pretty smashed in and dented, which detracts considerably from the item’s overall value. I submitted a return with pictures of the packaging and the item, and was surprised at how quickly Mercari cancelled and refunded my purchase.

Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89. I wish Mercari allowed partial refunds. I bought a bundle from someone, 4 items, 3/4 items arrived as described but one did not. It had stains on it. Ask the seller to return just that shirt for a refund and they agree, now I just learned Mercari doesn't do partial refunds. As a seller on Depop and eBay that allows partial refunds, that is ...r/Mercari • Item shipped 12/16, buyer just received it today. We sellers seriously need buyers like this on Mercari. P/s: don't forget to keep communicating with your buyers. That's what I've been doing and so far my buyers have been ok with the delays.If the item is under $15, Mercari will refund buyer and pay you so they don't need to waste money getting label. If you have too many of these issue they'll eventually close your account since it's a money risk for them. ... r/Mercari • Dealing with a damaged item. OMG! ... r/Mercari • Item arrived broken and this is the response from ...So I had my very first sale on Mercari about a week ago! Buyer received the item today ( 2 lamps). They messaged me saying one arrived broken. I also…

To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...Speakers. Wireless earbuds. You can even find people selling DVDs and DVD players, VCRs, VHS tapes, and older handheld gaming systems. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. 2.

Mercari just refunded my buyer for a $38 item without requiring a return?! The item arrived to them damaged. Of course they ruled insufficient packaging as they always do automatically so I am fighting it and sent my photos over. Even if that were the case, in what world can they just say oh no your buuer gets to keep it and you get no money ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... UPS damaged/lost item BUYING Archived post. New comments cannot be posted and votes cannot be cast. ... No UPS but USPS for me. The whole package was "stolen" (all items went missing) and they sent me a letter telling me that and to tell the ...Luckily the items are ok for the most part, but they are no longer New in Box. The buyer was a collector so it was important they were unopened. He knew I had nothing to do with the damage, and even noted that I had packaged it well. I told him the same thing you told your buyer. File a carrier damaged claim with Mercari.Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. ... Shipments using Mercari prepaid labels include insurance up to $200 for loss or damage in transit. Keep it safe. Your private info stays with Mercari. See more of ...Question about Mercari Shipping Protection - Damaged Item. Hi! I have a lot of experience selling items on Mercari and eBay so I'm familiar with how to package things safely, but I just got a return request for an item that was damaged during transit. I bought a UPS shipping label via Mercari so it should be covered by their shipping protection ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer left negative feedback after item sold as damaged arrived damaged. Experience I sold a funko pop with some box damage which is why I was selling it at well below value. My description and pics of damage were made very clear in the ...

Insurance is to protect the seller, not the buyer. You need to file a claim and ask the buyer to save the packaging as USPS may need them to bring it to their local post office for an inspection. If the item arrived damaged, then the buyer is entitled to a refund regardless of what returns policy you've selected. 11. Bobthecatking.

Hi! I bought an item, and it was delivered three days ago. I opened it, everything's great. When I went on the app to accept it, the tracking hasn't updated and it still said it was out for delivery. I figured it would update the next day. Now it's been here for 3 days, and the tracking hasn't updated.

I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it item without it getting even MORE ... We would like to show you a description here but the site won’t allow us. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use …The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... First for me. Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know ...Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Evaluation. As part of the return …I sold an item that just got delivered to buyer today and they messaged saying that the box the item was in (not the box used to ship) was torn by…Just go through Mercari. Take photos of the item inside the box (with the label visible if possible) to show what a bad fit it was. Do not rate, and open a return immediately describing the damage. Coming from a seller, Mercari almost always sides with the buyer, even if the seller hasn't done something wrong.Mercari is an online marketplace that offers a great way to buy and sell items. Whether you are looking for vintage clothing, home decor, or electronics, Mercari has it all. The be...Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)

My buyer’s package was suppose to arrive on the 13th of this month. However the tracking stated “A notice of the attempted delivery has been left. No secure location available.”. Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added “Reminder to ...The items were packed properly with plenty of bubble wrap and craft paper the box when leaving my posesion was 100% secure. Well the customer just recieved their packaged and messaged me to tell me that they are requestiong a refund because 2 items arrived damaged. They didnt elaborate on which items and I am pretty crushed.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... On eBay, people can just put "item arrived damaged" and the seller is forced to either accept return, give full refund, or give partial refund. No human ever looks at the reason for ...The "shipping protection" is for Mercari to take advantage of in such cases. So essentially, they get the let's say, $13.50 shipping fee back, PLUS the $200 cost of the item. Mercari has the pictures of the damaged item, which the buyer provided. Of course, they won't always do this, but it's maybe 90% of the time.Instagram:https://instagram. seat number little caesars arena seating chartoaxaca real estatejamestown garage salelutong bahay in eagle rock Hi! I bought an item, and it was delivered three days ago. I opened it, everything's great. When I went on the app to accept it, the tracking hasn't updated and it still said it was out for delivery. I figured it would update the next day. Now it's been here for 3 days, and the tracking hasn't updated. little harbor tide chartthompson tractor company pensacola Location of This Business. Palo Alto, CA 94306-0178. BBB File Opened: 10/3/2014. Years in Business: 10. Business Started: 2/18/2014. Business Started Locally:A refrigerator can be transported on its side, but proper precautions must be taken to ensure damage does not occur during the move. This includes securing items inside and allowin... medexpress urgent care little rock photos Not sure how the box was sealed, but if it wasn't covered all the way around, that dust could actually be from another package. Worked in a backroom before and it wasn't uncommon to find glitter or broken glass in a box 5 down from the original item it came from.I'm slowly deleting most of my stuff on mercari while selling things that doesn't sell on my live auction. Mercari is getting worst by the day and old seller tend to find new platform to sell. There's a few seller from Mercari switch to whatnot and they made 10x-100x more sales weekly compare to Mercari.